Frequently Asked Questions
Got questions about Flowin.ai? We've got answers! Check out our most common queries below.
🔐 General Information
What assurances are given regarding data security?
Your data's safety is our top priority! We keep your account information separate and secure. Rest assured, we never sell data to third parties. For more details, please review our privacy policy.
How do I connect my account to Flowin.ai?
It's a breeze! Simply approve the app in Seller Central, and we'll take care of the rest.
Can I use Flowin.ai without brand registry?
Absolutely! Use our AI driven Keyword Research tool to get keywords reccomendations
Is Spanish content supported for the Mexico market?
Currently, we're focused on Amazon.com in English. But stay tuned – we're planning to expand to other markets and languages soon!
🛠️ Product Creation and Editing
Can I edit Flowin.ai-generated products before marketplace integration?
You bet! All our AI products are editible. You have full control to edit everything before it goes live.
Is it possible to create listings from scratch with Flowin.ai?
Absolutely! We'll create optimized listings with minimal input. Just remember to set up the item in Seller Central and activate it in Flowin.ai.
Can I override Flowin.ai's keyword suggestions?
Of course! Feel free to adjust keywords to match your strategy, even if it involves some risk-taking.
How does Flowin.ai ensure brand uniqueness in listings?
We generate recommendations that highlight your brand's core attributes, ensuring your unique selling points stand out.
What's needed to create a brand identity?
We analyze all your brand's ASINs to capture its style and highlights, crafting listings that truly represent your brand's essence and appeal.
📋 Compliance and Policy
Can Flowin.ai handle multiple Amazon Seller Accounts and user permissions?
Absolutely! We're equipped to manage multiple accounts, user permissions, and workflows for organizations of any size.
🛟 Technical Support and Issue Resolution
How are unresolved issues handled?
Our dedicated customer success manager is always ready to tackle any persistent issues, ensuring you get the support needed to thrive. Reach out to us via email or use the support button in the app.
Do I need to manually upload items to Seller Central after generation?
Not at all! We use an API to write changes directly to Seller Central. Just approve the copy and hit the button – we'll handle the rest.
How long does it take for changes to appear in the marketplace after publishing?
You'll see your changes live in the marketplace within 30 to 60 minutes.
Still have questions? Don't hesitate to reach out to our support team. We're here to help!